Nov 16, 2022
The very definition of healthcare communication has shifted over time. Today, fewer clinicians practicing at the bedside have highlighted the need for advanced communication tools and processes.
Join Jason Schaffer, MD, vice president and chief medical
information officer at Indiana University Health and Liz Harvey,
MSN, chief nursing officer at Oracle Health, as they discuss the
evolution of clinical care team communications and how increased
demand for healthcare has made better collaboration tools both a
necessity and an opportunity for innovation.
Hear them discuss:
• How have trends in healthcare communication changed? (1:20)
• What types of technology are now available for teams and what are
the benefits for patients and caregivers? (3:21)
• Important points teammates should agree on regarding critical
communications (8:04)
• Knowing your message responsibility and escalation paths in
critical situations (12:35)
• How to create flexibility with communication when needed
(15:20)
• How can a unified communication strategy help organizations
proactively address system-wide challenges? (17:20)
Notable quotes:
“We should be separating technologies for the right speed and
urgency of communication.” – Jason Schaffer, MD
“We can’t solely rely on technology. We have to engage our brains
and use the years and years of school that we have all spent
learning how to be clinicians as we start to look as some of these
messages that we receive and talk about the criticality.” – Liz
Harvey, MSN
Learn more about Oracle clinical communication and collaboration tools.